CONDITIONS OF PURCHASE

Gourmetic guarantees the perfect condition of all its products.

The prices of the products shown on the WEB include VAT.

Valid prices except typographical error.

GOURMETIC reserves the right to modify prices based on market fluctuations, promotions, discounts or any other factor that may influence the modification of these.

Once the request has been made, GOURMETIC will confirm to the customer the receipt of the same, the delivery will be made within the established deadlines.

Returns

Upon receipt of the order at the customer's home, the customer will have the legal deadlines to assist the consumer, to return the product if it is not to their satisfaction. In this case, the customer is obliged to communicate it by e-mail to the address info@gourmetic.cat and to proceed with the return of the product in perfect condition, including the original invoice.

Once the condition of the product has been checked, GOURMETIC will refund the customer the amount paid, within 15 days of receipt.

It is recommended that, in the case of items that are not vacuum packed, they be removed from their packaging within a maximum of 2 days once the product is received and kept in a cool, dry place or at the temperature recommended in the product data sheet.

Shipping and shipping costs

The delivery times indicated are approximate and are calculated from the departure of the goods from our warehouses. They will take place between 24/48 and 72 hours.

All orders received after 5pm will be considered received the next day.

Shipping costs will be reflected in the purchase confirmation process, once the user has entered the delivery address.

Methods of payment

Gourmetic offers its customers various payment methods. Purchases can be made with a Visa, Visa Electron or Mastercard. You can also make a bank transfer and / or make cash payments upon delivery of the goods.

If the option to pay by bank transfer is chosen, the customer will receive an email with the bank details and the total amount of the invoice. In this case the order will be shipped 24 hours after receiving the transfer.

If the cash payment option is chosen upon delivery of the goods, GOURMETIC reserves the right not to deliver the same if payment is not made. In this case, the customer will have to deal with possible shipping costs arising from this failed delivery.

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